Shipping policy
Shipping Policy
Thank you for shopping with Jesus Period Apparel. Many of our products are manufactured by production partners in China and imported into the United States before being prepared for final delivery. Please review the estimated production and shipping timelines before ordering.
Production Time
Most products are made in limited quantities or produced after an order is placed. Production generally takes 10–15 business days, depending on the item, order volume, and manufacturer’s schedule.
Production times may be longer during:
- New product releases
- Holidays and factory closures
- High-volume sales
- Quality-control inspections
- Unexpected manufacturing delays
Production time does not include international transit or final delivery time.
International Transit and Import Processing
After production is completed, products are shipped from China to the United States. International transportation, customs clearance, and import processing generally take an additional 7–15 business days.
Customs inspections, severe weather, transportation disruptions, holidays, or other circumstances outside our control may cause delays.
Estimated Delivery Timeline
Most orders are expected to arrive within 2-4 weeks after the order date, sometimes sooner. This timeline includes production, quality inspection, international shipping, customs processing, and final delivery.
Delivery dates are estimates and cannot be guaranteed. Please order early if you need an item for a specific event or date.
Order Tracking
Tracking information may not become available until production is complete and the package is transferred to the shipping carrier.
You may receive more than one tracking number if your order is shipped in multiple packages. Please allow up to 72 hours for tracking information to update after receiving your shipping notification.
Multiple Shipments
Items in the same order may be produced by different manufacturing facilities or become available at different times. As a result, your order may arrive in separate packages.
You will not be charged additional shipping fees if we divide your order into multiple shipments.
Preorders and Limited Releases
Preorder and limited-release products are produced according to the estimated timelines shown in their product descriptions. Because these products are manufactured specifically for a release, production and delivery dates may change.
By purchasing a preorder item, you acknowledge and accept the extended production and shipping timeline.
If an order includes both in-stock and preorder items, the entire order may be held until every item is ready unless otherwise stated.
Quality Inspection
Products may undergo quality inspection before leaving the manufacturer and again before final shipment when applicable. This process helps ensure that each item meets our quality standards but may add additional processing time.
Minor variations in puff print, embroidery, garment color, measurements, placement, or finish may occur because of the manufacturing process. These variations are not automatically considered defects.
Shipping Rates
Shipping costs are calculated at checkout based on the order’s weight, destination, and selected delivery method.
Any required import or customs fees for orders delivered directly outside the United States are the customer’s responsibility unless otherwise stated at checkout.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Please review your information carefully before placing your order.
Contact us immediately if you notice an error. Address changes cannot be guaranteed once production or shipping has begun.
JESUS. Apparel is not responsible for packages delayed, lost, or returned because of an incorrect or incomplete address provided by the customer.
Delayed Orders
If your order has not arrived within four weeks, contact us at [info@jesusperiodapparel.com] with your name and order number. We will review its production and shipping status.
A delay does not automatically qualify an order for cancellation or a refund if the item is already in production or international transit.
Lost or Stolen Packages
Once a package is accepted by the carrier, delivery is managed by that carrier. If tracking shows that your package is delayed or lost, contact the carrier and notify us so we can assist with the available next steps.
If tracking shows that a package was delivered but you cannot locate it, please:
- Confirm the shipping address
- Check around the delivery location
- Ask household members or neighbors
- Contact the shipping carrier
JESUS. Apparel is not responsible for packages lost or stolen after confirmed delivery, except where otherwise required by law.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, contact us within 7 days of delivery.
Please include:
- Your full name
- Order number
- A description of the issue
- Clear photographs of the item and packaging
We will review your request and determine the appropriate replacement, refund, store credit, or other resolution.
Order Cancellations
Orders may be canceled only before production begins. Once an item enters production, the order generally cannot be canceled or changed.
Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
For shipping questions or order-status assistance, contact:
Jesus Period Apparel
Email: [info@jesusperiodapparel.com]
Please include your full name and order number.